Friday, October 19, 2007

3.5 hours

That is how long I was on the line with AT&T. Well, on hold actually. Our DSL line went down at the office last night, so I called AT&T for help. Get an automated machine answering the calls. This politely informs me that "AT&T is experiencing a large volume of calls currently, it would be faster if you go online and submit your issue there."

I thought that was pretty cool, pushing people to use automated electronic submissions from an automated answering machine. Unfortunately for me.. my issue was that I COULDN'T GET ON THE FUCKING INTERNET! So this option was useless for me.

So I sat on hold for 3.5 hours.. and you know what happened? Our DSL line came back up. All on its own. I reset the modem, logged and.. and bam! Internet.

I have since hung up the phone... fucking AT&T.

I'm going to go get lunch since I'm starving. Was going to go out for breakfast but got wrapped up in this. So now I'm going to go eat for the first time today.

later

No comments: